EBI Publications

 Use of the Post Office network in rural communities; In a number of countries, the post office is more extensive than the banking network and branches and are situated in remote rural communities where there are no other financial services providers. The post offices are used for the provision of basic remittance services as well as the payment of utility bills and receipts of social benefits and pensions  Relaxation of AML/CFT requirements for low- risk customers  Financial consumer protection is seen by policy makers as an important factor in promoting financial inclusion by increasing confidence in the integrity of the financial services sector Digital banking today represents the main gateway to achieve banks’ financial inclusion goals. Digital payments involve the private sector and the government payments and in some cases payment flows between individuals. Measures and initiatives implemented to improve Financial Inclusion status: In order to limit financial inclusion barriers, several initiatives and measures had achieved positive impact on financial inclusion status notably:  Financial Education and awareness activities addressed to different social categories  The development of friendly and customized financial products and services using accessible delivery channels