FinTech_ Issue 29

Turning a device millions of people already owned – a mobile phone – into a point of sales system enable institutions to offer financial services to millions of marginalized individuals. Mobile banking and Fintech are greatly reducing the cost of transferring money and giving hundreds of millions of people access to financial services for the first time. In addition to bridging the distance between geographically remote locations and creating new business opportunities. In several developing countries, a great percentage of potential customers have no financial paper track and so no means of demonstrating their creditworthiness. However, the boom in mobile use is creating data for Fintech firms to mine, including mobile wallet usage and social media use. The speed of change in financial services led to reconsider the role of finance, more as an “enabler” than a provider of financial products and services. Fintech and mobile money services have proven to be an effective gateway for financial inclusion among the unbanked. Various Fintech companies have developed products aimed at addressing disadvantaged categories, providing them with affordable finance alternatives and digital solutions to facilitate their access to financial services. The rise of smartphones has massively changed the mindset of consumers. People especially youth now expect dealing with quick and easy banking services over walking to a branch, appointments with bank consultants and lengthy processes setting up accounts or putting together a portfolio.

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